Privacy Policy

As a provider of payment gateway and related services, we understand that the privacy of our clients and/or website visitors (“you” or “your”) is very important. We developed this Privacy Policy (the “Policy”) to ensure that your privacy is protected while using our website (the “Inovio Website”).


1. Applicability of this policy

This Policy applies to the website operated by Inovio Payments, LLC. (“Inovio”, “us”, “we” or “our”). However, this Policy does not apply to confidential Information disclosed under the terms that you entered into with Inovio Payment, LLC. Master Payment Processing Services Agreement or any similar written agreements that contain a confidentiality provision (collectively, the “Inovio Written Agreements”). In case there is a conflict between this Policy and the Inovio Written Agreements, the Inovio Written Agreements shall govern.

2. A note about minors

Persons under eighteen years of age are prohibited from using the Inovio website or any Inovio services. We ask that minors not submit information to us.

3. Personal information Inovio collects.

During the registration process for, or while using the Inovio Website, you may provide us with certain “Personal Information”, which can include your name, email address, other data that can be used to personally identify you. We may also collect Personal Information as part of the merchant application process, from you or our third party vendors, including, without limitation, consumer reporting agencies or financial institutions.

The Inovio Website also uses “cookies” to store and sometimes track information to make your online experience easier and more personalized. Cookies are small pieces of data that are stored by a user’s web browser on the user’s computer. Cookies may record information a user accesses on one webpage to simplify subsequent interactions with that website by the same user, or to use the information to streamline the user’s transactions on related webpages. Cookies make it easier for a user to move from webpage to webpage and to complete transactions over the Internet. Most major web browsers are set up so that they will initially accept cookies, but you may modify your computer’s preferences to issue you an alert when a cookie is downloaded, or to disable the ability of third parties to download a cookie to you. If you choose to reject all cookies, the Inovio Website may not function properly. You may obtain further information about cookies and how they function at:

We may also use standard Internet technology, such as web beacons or 1x1 “gifs” and other similar technologies (collectively “Pixel Tags”), to track your use of the Inovio Website. A Pixel Tag is an electronic image, often a single pixel (1x1), that is ordinarily not visible to you and may be associated with cookies on the your storage drives. We also may include Pixel Tags in advertisements or promotional or other e-mail messages, or to determine whether messages have been opened and acted upon. The information enables us to customize the services we offer.

4. Our use of your personal information.

We use your Personal Information for many purposes, including to analyze trends, administer the website, improve site performance and/or for security purposes. We may also use your Personal Information to provide you with information about products and services provided by Inovio or third parties.

We may also use Personal Information to resolve disputes, troubleshoot problems and enforce any agreements, policies and rules governing the use of the Inovio Website.

5.Our disclosure of your information.

We also disclose Personal Information to third party vendors involved in providing merchant account services, e.g., consumer reporting agencies, relevant financial institutions, card association processors, card associations, as reasonably necessary or appropriate to provide services to Inovio. In these cases, relevant third parties have agreements with Inovio that include confidentiality obligations. Because Inovio may use service providers located in different countries, Personal Information may be transferred to a country in which you do not reside.

In response to compulsory (required) governmental and/or third party inquiries, we may disclose Personal Information to comply with a court order, subpoena, and search warrant. We expressly reserve the right to disclose your Personal Information when we have a good faith belief that disclosure is necessary to protect our rights, or to enforce our agreements, policies, and rules governing your use of the Inovio Website, or to cooperate with law enforcement.

We DO NOT sell or rent any of your Personal Information to third parties for marketing purposes without your permission or consent. We may, however, disclose Personal Information in the aggregate to third parties for marketing and promotional, security or anti-fraud, and/or business analytical purposes in any form that could not be used to identify you personally.

By using the Inovio Website, you consent that we may provide your Personal Information to third parties as described in this Policy.

6. Do not disclose your password.

Please DO NOT disclose or share your password with anyone else. If you lose control of your password, you may lose substantial control over your Personal Information and may be subject to legally binding actions taken on your behalf. If your password has been compromised for any reason, you should immediately change your password and/or contact us at

7. Reviewing, changing or removing your personal information.

Once you register, you will be able to review and change your Personal Information. Please promptly update your information by logging in to your account and following the screen prompts. We strongly urge you to change your password periodically to help reduce the risk of unauthorized access to your account information. Upon your request, we will remove your data from our main databases. To make this request, email us at Despite the foregoing and even though you have requested us to remove information, we will retain in our files certain data used to resolve disputes, troubleshoot problems, comply with credit card merchant banking and association agreements, enhance security, comply with audit obligations, reduce fraud, comply with the law, and/or enforce any agreements policies, and rules governing your use of the Inovio Website. Removed information also may persist in backup copies.

8. Security.

Inovio uses industry standard efforts, such as firewalls, to safeguard your Personal Information. While “perfect security” does not exist on the Internet, or elsewhere, our technical staff works hard to help ensure your secure use of our services.

9. Location.

Inovio is located in the United States. If you are visiting the Inovio Website from outside the United States, you are on notice that your information may be transferred to, stored, and processed in the United States or other countries in which the Inovio or its service providers are located. The data protection and other laws of the United States and these other countries might not be as comprehensive as those in your country. By using the Inovio Website, you consent to us transferring your Personal Information from your country to the United States or countries in which the Inovio or its service providers are located for the purposes described in this Policy.

10. Update/delete/opt-out.

You may request access to Personal Information we hold about you and we will provide this to you except in limited circumstances in which we are permitted not to. You may contact us to modify or delete your Personal Information from our database by: sending email; logging in with your password and modify/delete your account; mailing us at Inovio Payments Inc. 250 Stephenson Highway Troy, MI 48083 Attn: Copyright Agent

11. Revisions to this privacy policy.

Inovio reserves its right, in its sole and absolute discretion, to revise, amend, modify or revoke this Policy at any time and in any manner to the fullest extent permitted by law. Changes to this Policy will be effective by posting revisions on the Inovio Website.

Inovio Payments Inc. 250 Stephenson Highway Troy, MI 48083 Attn: Copyright Agent